Our shipping costs depend on the origin, destination, weight, and dimensions of your shipment, as well as the shipping method you choose (air or sea freight). To get an accurate estimate, please use our Shipping Calculator available on the platform. Simply enter the required details to see the cost for shipping from China, the UK, the U.S., or Canada to your destination.

Alternatively, here is a quick reference for some of our base rates:
• China to Your Location:
• Air Freight: Starts at $8.7 per kg.
• Sea Freight: Starts at $440 per cbm.

• UK to Your Location:
• Air Freight: Starts at £6.5/kg + £10 handling charge per shipment..
• Sea Freight: Starts at $440 per cbm.

• U.S. to Your Location:
• Air Freight: Starts at $6.4 per LB.
• Sea Freight: Starts at $440 per cbm.

• Canada to Your Location:
• Air Freight: Starts at CAD$11.5/kg per kg.
• Sea Freight: Starts at $440 per cbm.

Please note that these are base rates, and additional fees may apply depending on specific shipment requirements.

At Novoinno, we believe in transparency. All costs, including duties, taxes, and any additional fees, will be clearly outlined in your quote. We do not have hidden charges, and you will be informed of all potential costs upfront or as they arise.

Delivery times vary based on the shipping route and the service selected. For instance, air freight typically takes 5-7 business days from China, the U.S. or UK, while Sea freight can take 4-6 weeks. Estimated delivery times for each service will be provided during the booking process.

Yes, we offer supplier payment services to help you make payments to your suppliers in China and other regions with ease. Whether you’re purchasing goods from manufacturers, distributors, or individual suppliers, our service ensures that your payments are processed securely and promptly.

We accept major credit and debit cards through our payment partners (Paystack) and Bank Transfers. We’re continuously expanding our payment options to make it even easier for you to transact with us globally.

Our procurement service helps you source and purchase quality products from trusted suppliers worldwide. Here’s how it works:

1. Submit a Request: Log in to your account and provide details about the products you need, including specifications, quantity, and preferred suppliers (if any).

2. Receive Quotes: Our team will reach out to you and source options from our network of vetted suppliers and send you a list of quotes to choose from.

3. Select and Pay: Once you select a supplier, you can make the payment through our platform. We’ll handle the rest, including order confirmation, quality checks, and arranging shipment to your location.

4. Track Your Order: Monitor the status of your procurement order and shipment in through our platform.